FAQ
Do you have quality certifications?+
Our quality management system, environmental management system and occupational health & safety management system certifications are available on request, together with the AAA honest supplier rating certificate.
Can I get a sample before ordering?+
Yes. We can provide samples for laboratory and trial evaluation before bulk orders. Please contact us with your application and required grade.
What is your packaging?+
Our standard supply is 25 kg bags. OEM packaging can be discussed depending on order volume.
How do I choose the right cellulose ether grade?+
Tell us the end application — tile adhesive, gypsum plaster, self leveling compound, detergent or other — and our technical team will recommend the right grade and viscosity range.
What is your lead time?+
Lead time depends on the product and order quantity. Contact us with your requirement and destination port for an accurate schedule.
Do you export internationally?+
We ship worldwide from China. Contact us with your destination and volume for a quotation.